Nurse Navigators: Guiding You Every Step of the Way
At Scotland Health, our Nurse Navigators are more than just healthcare professionals — they are compassionate guides, advocates, and trusted partners in your journey toward better health.
What Is a Nurse Navigator?
A Nurse Navigator is a specially trained nurse who helps patients and their families navigate the complex healthcare system. Whether you're facing a new diagnosis, undergoing treatment, or managing a chronic condition, nurse navigators are here to ensure you receive the right care at the right time.
They serve as a central point of contact, coordinating care among providers, answering questions, and helping patients overcome barriers — from scheduling appointments to understanding insurance coverage.
How Nurse Navigators Support Safe, High-Quality, and Compassionate Care
Our nurse navigators are deeply committed to the Scotland Health mission of delivering safe, high-quality, and compassionate care to every person we serve. Here's how they make a difference:
A Trusted Partner in Your Health Journey
Whether you're newly diagnosed with cancer, managing a chronic illness, or recovering from surgery, our nurse navigators are here to walk beside you. Their expertise, compassion, and dedication ensure that no one faces their health journey alone.
At Scotland Health, we believe that healing begins with connection — and our nurse navigators are the heart of that connection.
As Transition Navigator at Scotland Health, Hope Gibson plays a vital role in guiding patients through the next steps of their care journey. She works closely with individuals who have abnormal findings discovered during an Emergency Center visit, as well as those referred by physicians for follow-up care—particularly in cases involving potential lung or breast cancer, outside of existing oncology patients. Hope ensures that each patient understands their diagnosis, care plan, and available resources, helping to reduce barriers to treatment and improve outcomes. Her compassionate support and coordination help patients feel informed, empowered, and cared for during what can be a challenging time.
Elizabeth Parrish serves as the Oncology Navigator at Scotland Health, providing personalized support to patients newly diagnosed with cancer—excluding lung and breast cases. She is the first point of contact for all incoming referrals to the Scotland Cancer Treatment Center, helping patients understand their diagnosis, coordinating appointments, and connecting them with essential resources. Elizabeth’s role ensures that each patient begins their cancer journey with clarity, compassion, and a well-organized care plan tailored to their needs.
Kimberly Graves serves as the Breast Navigator at Scotland Health, providing immediate and compassionate support to patients following an abnormal mammogram. She guides individuals through the next steps of evaluation and care, helping them understand their results, schedule follow-up appointments, and access necessary resources. Kimberly’s role ensures that patients feel informed and supported from the very beginning of their journey, easing anxiety and promoting timely, coordinated care.
Heather Dunn serves as the Maternal Navigator at Scotland Health, providing specialized support to high-risk obstetric patients referred by their healthcare provider. She begins working with expectant mothers early in their pregnancy journey, helping them understand their care plan, coordinating appointments, and connecting them with resources tailored to their unique needs. Heather’s compassionate guidance ensures that patients receive timely, personalized care and feel supported every step of the way.
Joni Mabe serves as the Lung Navigator at Scotland Health, providing timely and personalized support to patients following an abnormal low-dose CT scan or a referral from a pulmonary office. She helps guide individuals through the next steps of evaluation, diagnosis, and care coordination, ensuring they understand their results and have access to the resources they need. Joni’s role is essential in promoting early detection and streamlined care, offering patients clarity and reassurance during a potentially uncertain time.