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There are many ways to contact us, and we'd like to hear from you. Click here for frequently used phone numbers .  Also look for phone numbers at the bottom of each of the service pages. 

Mailing Address
Scotland Health Care System
500 Lauchwood Drive
Laurinburg, NC 28352
Phone: (910) 291-7000

Perhaps you or a family member has been a recent patient in our hospital. If you would like to submit comments or suggestions about the care we provided, please fill out the form below.  If you experience issues filling out the form, please call the Patient Experience Department at 910-291-7909.

Contact Us

If you have a compliment, suggestion or complaint about Scotland Health Care System, we want to know. Our goal is to provide you safe, high quality, and compassionate care.

You may also contact the agencies below to register a complaint if you are not satisfied with our response:

The Joint Commission
If a patient complaint is not resolved satisfactorily by Scotland Memorial Hospital, the public may contact the JCAHO Office of Quality Monitoring to report any concerns or register complaints about a JCAHO-accredited health care organization at:


NC Division of Health Service Regulation
  • Website
  • Complaint Hotline (within NC)
    • 1-800-624-3004
    • 919-855-4500