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There are many ways to contact us, and we'd like to hear from you.  If you have any questions about our services or would like to submit comments or suggestions about the care we provided, please fill out the form below.  If you experience issues filling out the form, please call our office at (910) 276-7176

Contact Us

If you have a compliment, suggestion or complaint about Scotland Health Care System, we want to know. Our goal is to provide you safe, high quality, and compassionate care.

You may also contact the agencies below to register a complaint if you are not satisfied with our response:

The Joint Commission
If a patient complaint is not resolved satisfactorily by Scotland Memorial Hospital, the public may contact the JCAHO Office of Quality Monitoring to report any concerns or register complaints about a JCAHO-accredited health care organization at:


NC Division of Health Service Regulation
  • Website
  • Complaint Hotline (within NC)
    • 1-800-624-3004
    • 919-855-4500