Scotland Surgical and GI welcomes both new and established patients to our practice. Please feel free to call us with any questions you might have or to schedule an appointment.

Our Providers

Our Business Hours

  • Monday through Friday from 8:00 a.m. to 5:00 p.m.
  • After hour calls are handled by our doctor on call.

Appointments
To schedule an appointment at Scotland Surgical & GI, please call our office at (910) 277-9164 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. Depending on your insurance company you may need to check with your primary care provider before making an appointment. Please make sure if your insurance requires a referral you bring it with you the day of your appointment.

If you believe you are in a life-threatening situation, CALL 911!

Established and new patients should arrive 15-20 minutes before your scheduled appointment in order to complete necessary forms. Please bring to your appointment:

  • Any medications you are taking in their original prescription bottles.
  • Immunization records and a copy of previous records if you are transferring to us from another office.
  • Your insurance card
  • Copayment or any deductible amounts due (all insurance copayments and deductibles are due at the time of service).
  • A friend or family member to assist you into or out of our office should you require that type of assistance.

Are You Scheduled for a Colonoscopy?
Are you scheduled for a colonoscopy? You are able to watch the

prep video here.

Prescription Refills
If you need a new prescription, or refills added to a current prescription, please inform your doctor during your regular appointment. All prescription requests are handled during normal office hours. No prescription requests are handled after hours or on weekends. If you need a prescription refill between appointments, call your pharmacy and allow 48 hours prescription refills. You may also request a prescription refill through the Patient Portal (see below for Portal information.) If you have concerns about your prescription, please call our office to speak to a clinician. Do not discontinue recommended medication or take a refill of medication that looks different than you are used to before calling our office. Scotland Surgical and GI utilizes the latest in electronic medical record technology, with prescriptions (except for controlled substances) sent electronically to your pharmacy of choice.

Technology
Scotland Surgical & GI utilizes the latest in electronic medical record technology, which provides faster test results and paperless physician orders and prescriptions sent electronically to your pharmacy of choice.

Diagnostic Laboratory Tests
For the convenience of our patients, we offer a variety of diagnostic laboratory tests in our office. This means you may not have to travel to a separate lab location, and your medical provider has faster access to the results of needed tests.

Your provider will get the results of tests completed in-house on the same day. Results for laboratory tests that cannot be completed in our office are returned within 72 hours. Patients may view their test results through the patient portal in four days. Please talk to our office staff about registering for the portal if you have not already done so.

Billing, Insurance, and Payments
Scotland Surgical and GI accepts most major insurance plans, including Medicare and Medicaid. We are happy to help you determine if we accept your plan before your visit. Please call our office at (910) 277-9164.

All insurance co-payments and deductibles are due at the time of service. Billing questions may be directed to the centralized business office toll-free at (800) 378-3947 between 8 a.m. and 5:00 p.m., Monday through Friday.

If you would like to pay your bill for Scotland Surgical and GI using a major credit card or by check, please click on this link.

MyScotlandHealth Patient Portal

To receive your access code, you will visit myscotlandhealth.org and select sign up now. You will enter your information and will receive an activation email within 48 hours. If you are a patient receiving care at Scotland Memorial Hospital or if you visit any of the Scotland Physician’s Network practices starting Saturday, February 2nd, you will be asked at check-in for an updated email address to enroll you into this new patient medical records system. After completing your registration, you will have access to many benefits MyScotlandHealth has to offer.

  • View lab results and test results

  • Refilling prescriptions

  • Scheduling appointments

  • Messaging your care team

MyScotlandHealth will be accessible by computer or by downloading the MyChart app on your Apple or Android device and selecting Scotland Health Care System. Our support team for MyScotlandHealth will be available Monday through Friday from 8:00 am – 5:00 pm by calling 1-910-291-7507.