Maxton Family Practice Center is one of six family medicine practices owned and operated by Scotland Health Care System. The Maxton staff has been serving their community since 1992 and is dedicated to providing patients with quality, personalized medical care in a friendly, professional setting. We welcome both new and established patients to our practice. Please feel free to call us with any questions you might have or to schedule an appointment.
• Jonathan Rowson, M.D.
• Ashleigh Johnson Freeman, M.D.
Our Business Hours
• Monday through Thursday from 7:30 a.m. to 12:00 p.m. and 1:30 pm to 5:00 p.m.
• Fridays from 8:00 am to 12:00 pm
• After hour calls are handled by our doctor on call.
To schedule an appointment at Maxton Family Practice Center, please call our office at (910) 844-4077 between the hours of 8:00 a.m. to 12:00 p.m. and 1:30 p.m. to 5:00 p.m. Monday-Thursday; and 8:00 a.m. to 12:00 p.m. on Friday. We can normally accommodate same-day appointments for sick patients or to handle an immediate medical issue. Please note that we require 24-hour notice to cancel appointments. If you believe you are in a life-threatening situation, CALL 911!
Please arrive 15 minutes before your scheduled appointment in order to complete necessary forms. Please bring to your appointment:
• Any medications you are taking in their original prescription bottles.
• Immunization records and a copy of previous records if you are transferring to us from another office.
• Your insurance card
• Copayment or any deductible amounts due (all insurance copayments and deductibles are due at the time of service).
• A friend or family member to assist you into or out of our office should you require that type of assistance.
New Patient Information
Maxton Family Practice is accepting new patients, and we look forward to seeing you and your family in our office. We encourage new patients to schedule an appointment with us before an illness occurs. That gives us the opportunity to learn about your medical history, and gives you the opportunity to learn more about our practice. Please arrive 20 minutes before your scheduled appointment, and bring with you the items listed above for patient visits.
If you need a new prescription, or refills added to a current prescription, please inform your doctor during your regular appointment. All prescription requests are handled during normal office hours. No prescription requests are handled after hours or on weekends. If you need a prescription refill between appointments, please utilize the Patient Portal (see information below). If you have not yet signed up for the Portal, please contact your pharmacy concerning your prescription refill and allow 48 hours for prescription refills. If you have concerns about your prescription, please call our office to speak to a clinician. Do not discontinue recommended medication or take a refill of medication that looks different than you are used to before calling our office. Maxton Family Practice Center utilizes the latest in electronic medical record technology, with prescriptions (except for controlled substances) sent electronically to your pharmacy of choice.
Maxton Family Practice Center utilizes the latest in electronic medical record technology, which provides faster test results and paperless physician orders and prescriptions sent electronically to your pharmacy of choice.
Vaccines are not just for kids! Even adults need to make sure their vaccines are up to date. These include vaccines for everything from shingles to the flu. Our office is happy to answer questions about the vaccines you may need and will work with you to determine what is covered by your insurance plan.
Diagnostic Laboratory Tests
For the convenience of our patients, we offer a variety of diagnostic laboratory tests in our office. This means you may not have to travel to a separate lab location, and your medical provider has faster access to the results of needed tests. Your provider will get the results of tests completed in-house on the same day. Results for laboratory tests that cannot be completed in our office are returned within 72 hours. Patients may view their test results through the patient portal in four days. Please talk to our office staff about registering for the portal if you have not already done so.
Please call (910) 844-4077 during regular appointment hours (8:00 a.m.- 4:30 p.m. Monday-Thursday, 8:00 a.m.- 12:00 p.m. Friday) to schedule an appointment. Our office fax number is (910) 405-5790
Billing, Insurance, and Payments
Maxton Family Practice Center accepts most major insurance plans, including Medicare and Medicaid. We are happy to help you determine if we accept your plan before your visit. Please call our office at (910) 844-4077 All insurance co-payments and deductibles are due at the time of service. Billing questions may be directed to the centralized business office toll-free at 1-800-378-3947 between 8 a.m. and 5:00 p.m., Monday through Friday.
Financial Assistance - Sliding Fee Discount Policy with Application
To promote access to preventative and illness care for under-insured income persons, a sliding fee for payment is available at this practice for patients who meet the eligibility requirements outlined in the above policy. No one is refused services regardless of their ability to pay.
Scotland Health Care System has implemented a new tool in that patients will use to manage their health care records anywhere and at any time through a service called MyScotlandHealth. This new portal was acquired at the same time as the conversion to the new medical health records system, Epic. MyScotlandHealth is a safe and secure online program offered by Scotland Health Care System that enables patients to manage their health care by accessing lab results, exchanging messages with your doctor or refilling prescriptions in one convenient location.
To receive your access code, you will visit myscotlandhealth.org and select sign up now. You will enter your information and will receive an activation email within 48 hours. If you are a patient receiving care at Scotland Memorial Hospital or if you visit any of the Scotland Physician’s Network practices starting Saturday, February 2nd, you will be asked at check-in for an updated email address to enroll you into this new patient medical records system. After completing your registration, you will have access to many benefits MyScotlandHealth has to offer.
View lab results and test results
Messaging your care team
Pay your bill
MyScotlandHealth will be accessible by computer or by downloading the MyChart app on your Apple or Android device and selecting Scotland Health Care System. Our support team for MyScotlandHealth will be available Monday through Friday from 8:00 am – 5:00 pm by calling 1-910-291-7507.