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Scotland Memorial Hospital is committed to providing quality health care to our patients. We recognize the cost of necessary health care services may be a burden for our patients and their families. If you are not able to pay your hospital bill, please click on the links below to read important information on the options available to you.

 Financial Assistance Plain Language Summary Resumen en Lenguaje Sencillo de la Ayuda Financiera 
 Financial Assistance Policy  Política para Ayuda FinancierFinancial
 Financial Assistance Application  Solicitud para Ayuda Financiera
 Billing and Collection Policy  Política de Facturación y Cobros

Amount Generally Billed
IRS Regulation 501r requires the hospital to calculate the Amount Generally Billed to patients who have insurance and to assure patients who qualify for the Financial Assistance Program are not charged more than the average amount reimbursable by insurance.

Scotland Memorial Hospital uses the “Look Back Method” described by the IRS in the 501r regulations. This method compares the charges for claims processed by insurance companies and Medicare with the “amounts allowed” for those services. The “amounts allowed” means the portion that insurance and Medicare pay and/or assign to the patient to pay.

The percentage is updated annually, based on activity provided through September 30th and updated in the Financial Assistance Policy and related calculations within 120 days.

Financial Assistance - Sliding Fee Policy and Application

o promote access to preventative and illness care for un-insured low income persons, Scotland Health Care System's Family Practice Center patients who meet the eligibility requirements outlined in this policy will qualify for a discount applied against charges. No one is refused services regardless of their ability to pay.


Scotland Health Care System offers extended payment plans to our patients through our trusted partner AccessOne®. They offer no-interest and flexible low-interest monthly payment plans that are tailored to your health and financial situation. They are not a traditional credit card nor are they a collection agency. Their program covers all patients regardless of credit balance or credit history—and they never report to credit bureaus. Their customized payment options offer many benefits:

  • A choice of plans
    • Flexible 0% interest payment plan
    • A low interest payment plan (Prime rate + 6%). This includes a lower minimum payment amount. Interest rates are well below average credit cards.
  • Everyone is accepted, easy to enroll
  • No credit reporting
  • No application, annual or hidden fees
  • Easy payment methods: online, phone, check, auto-pay
  • Combine statements and add other medical bills and family members as needed

Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular low-monthly installments you can realistically manage. To learn more, speak to one of their Patient Advocates by calling 888.458.6272 or visit their website at Contact Us For more information regarding financial assistance or completing an application, please contact our Financial Counselors at 910-291-7171, Monday – Friday between 8:30 am and 4:30 pm.