We define the patient experience as the sum of all interactions, shaped by the culture of Scotland Health Care System that influences patient perceptions across the continuum of care.
The associates and providers of Scotland Health Care System believe that the experience of our patients and their families is a crucial component of the healing process. Our patients are at the center of everything we do. With every interaction, we strive to build lasting relationships built on compassion and trust.
We listen to our patients and their families and strive to meet their needs by providing safe, high quality, compassionate, patient-centered care.