Scotland Health Care System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Carolinas HealthCare System does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Scotland Health Care System:
If you believe that Scotland HealthCare System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Director of Patient Experience
Scotland Health Care System
500 Lauchwood Drive
Laurinburg, NC 28352
You can file a grievance in person, mail, fax or email. If you need help filing a grievance, Sonja Frye can help you.
You can also file a civil rights complaint with US Department of Health and Human Services, Office for Civil Rights through Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or mail or phone:
US Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html